Customer Care
Frequently Asked Questions
Everything you may wish to know about our silks, our craft and commissioning a Samrajni piece.
About Samrajni
What is Samrajni?
What kind of silk does Samrajni use?
Do you offer garments for both women and men?
Where are Samrajni's textiles and garments made?
Silk & Craftsmanship
Are your garments made from 100% natural silk?
Samrajni is committed to natural, handwoven silk and does not use polyester or synthetic mixing in its handloom silk philosophy. The primary fabric used for each garment will always be clearly mentioned on the individual product page.
For garments that require lining, we use 100% linen where applicable. For certain structured garments, crepe or another suitable lining fabric may be used depending on the design and construction requirements. The exact composition will always be listed with the product.
Are Samrajni pieces handmade?
Yes. Each Samrajni creation is thoughtfully handcrafted using traditional silk craftsmanship wherever applicable. Natural variations in weave, texture, colour and detailing are a characteristic of authentic handcrafted textiles.
Garment construction and stitching are machine-stitched where required for precision and structure. Embellishments may include machine embroidery, traditional Ari work, Zardozi work or other artisanal methods, as identified on each product page.
What is Eri silk, and why is Samrajni's Eri silk special?
Eri silk is known for its naturally soft, matte and slightly textured character. It is spun rather than reeled like many other silks and is valued for its comfort and distinctive handwoven appearance.
At Samrajni, our Eri silk materials are naturally dyed. Colour derived from natural sources allows the fabric to retain an organic, earthy character that complements Eri's natural texture.
What makes Muga, Eri, Mulberry and Tussar different?
Muga is known for its golden lustre and strength. Eri has a soft, matte and textured character. Mulberry (Paat) is known for its clean, pearly sheen and refined fall. Tussar has an earthy, organic texture with natural slubs and variations.
Discover Our Four Silks →Why may my garment look slightly different from the image?
Why are there natural irregularities in some handwoven fabrics?
Orders & Availability
Are Samrajni pieces made-to-order?
Many Samrajni pieces are made-to-order and crafted with attention to fabric, detailing, finishing and fit. Selected pieces are also available as ready-to-ship.
Each product page identifies its availability. Ready-to-ship pieces target fulfilment within 7 business days, subject to shipping. Made-to-order pieces display their production timeline separately.
How long does it take to receive a made-to-order piece?
Do you offer custom sizing?
Yes. Custom sizing and fit modifications can be discussed for bespoke pieces. Share your measurements with the Samrajni team through WhatsApp or Instagram, and the team can guide you.
View Size Guide →Can I order a bespoke piece?
Yes. Samrajni offers bespoke commissions where you can discuss fabric selection, silhouette customization and measurements. Each bespoke piece is created specifically for you in collaboration with our artisans.
Begin Your Commission →How do I start a bespoke commission?
Size & Care
How do I choose my size?
Refer to our Size Guide for standard Indian body measurements in inches, with separate guidance for women's tops and dresses, women's bottom wear, men's shirts and kurtas, and men's bottom wear. Every body is unique, and minor variations are natural in handcrafted garments.
View Size Guide →How should I care for my Samrajni silk garment?
We recommend professional dry cleaning. Avoid hand or machine washing, do not use starch, keep garments away from direct sunlight, and store them in breathable cotton muslin rather than plastic.
Read the Ritual of Care →Contact